Technician Diagnostic Session

Diagnostic Sequence Flow

Start Session

Technician opens CLI/FlowiseAI
TechnicianSession object initialized in Memex

Issue Exploration

Technician describes problem or runs diagnostic command
ThoughtTrail starts, RAG Layer activated

Document Insights

Relevant docs retrieved from Redis
Results presented, ThoughtTrail updated

Tool Invocation

Technician runs tools (file search, etc.)
Logs to MemexLink, updates context

Agent Escalation

Suggests tools/checks or Ansible playbooks
Technician reviews and approves

System Maintenance

Playbook executed, output streamed
Results appended to session records

Outcome & Resolution

Final results stored as semantic links
Memory graph updated

Session Closure

Memex trail finalized
Optional feedback prompt

Diagnostic Console

$ Starting technician diagnostic session...

> Initializing Memex session object

✓ Session initialized (ID: TEC-2023-06-15-42A7)

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$ Describe the issue or run diagnostic command:

> network connectivity issues on server SRV-42

> Embedding query and searching knowledge base...

✓ Found 3 relevant documents in Redis cache

1. Network Config Troubleshooting Guide (v3.2)

2. SRV-42 Last Maintenance Report (2023-05-20)

3. Known Firewall Issues KB-0428

$ Would you like to:

1. View document details

2. Run network diagnostic tools

3. Check firewall status

> _

Available Tools

Network Scan

Firewall Check

Config Audit

Run Playbook